When questioning a client during a consultation, it is important to ask?

• A. Yes/no questions only
• B. All types of questions
• C. Only medical history
• D. Only consent

Answer: (B)

Using a range of question types is essential because it lets you gather a complete picture of the client’s needs, goals, and safety considerations. Open-ended questions invite the client to describe their situation in detail, which helps you understand motivations, expectations, and any concerns. Closed-ended questions provide specific facts—such as symptoms, dates, or medications—that you need to plan appropriately. Probing questions dig deeper when something isn’t clear, and clarifying questions ensure you’ve interpreted what the client meant correctly. This mix also supports informed consent, as you confirm understanding and agreement at each step of the consultation.

Relying only on yes/no questions misses nuance and can leave important information undiscovered. Focusing solely on medical history or only on consent ignores other critical aspects like goals, preferences, lifestyle, and broader context that influence the service plan. Using all types of questions best supports a thorough, ethical, and client-centered consultation.